FAQ
Neolabs is a digital growth agency based in Montreal. We design and build high-performance websites, implement data-driven SEO strategies to attract qualified traffic, and deploy custom AI Agents to convert that traffic and automate business processes. In short, we build the digital ecosystems that help businesses scale efficiently.
We partner with ambitious small and medium-sized businesses (SMBs) across various sectors, including professional services, e-commerce, real estate, and technology. Our ideal client is looking for a long-term partner to build a robust and intelligent online presence, not just a one-time service provider.
Three reasons: integrated strategy, a focus on ROI, and proactive innovation.
1. Integrated Strategy: We don’t see websites, SEO, and AI as separate services. We see them as a single, interconnected growth engine. Our strategies ensure your website is built to rank, your SEO drives convertible traffic, and your AI agent captures every opportunity.
2. Return on Investment (ROI): Every decision we make is guided by your business goals. We are relentlessly focused on delivering measurable results—more qualified leads, higher conversion rates, and improved operational efficiency.
3. Innovation: The digital landscape of September 2025 is evolving at an unprecedented pace. We are constantly researching, testing, and implementing the latest technologies—especially in AI—to keep our clients ahead of the curve.
Our process is structured and collaborative, built on four key phases:
Discovery & Strategy: We dive deep into your business, goals, and audience to create a comprehensive digital roadmap.
Design & Development: We design and build your digital assets (website, AI agent) based on the approved strategy.
Launch & Optimization: We deploy the solution and begin the optimization process (e.g., SEO campaigns, A/B testing).
Analysis & Growth: We continuously monitor performance, provide transparent reports, and identify new opportunities for growth.
This is the most common question, and the answer is: it depends. A website is not a commodity; it’s a custom-built business asset. The cost is influenced by factors like the number of pages, complexity of features (e.g., e-commerce, booking systems), and the level of custom design. We provide a detailed, transparent quote after our initial discovery call, with options to fit different budgets. Our projects typically range between 2500$ to 50 000$ to ensure a high-quality, professional result.
A typical professional website takes anywhere from 8 to 16 weeks from our initial strategy session to launch. This timeline allows for proper discovery, design, development, content integration, and testing. Simpler sites may be faster, while complex e-commerce platforms can take longer.
Absolutely. We build all our websites on modern Content Management Systems (CMS) like WordPress. We provide full training upon launch so you and your team can easily update text, images, blog posts, and other content without needing to call a developer.
Yes, we offer comprehensive hosting and maintenance plans. This ensures your website remains fast, secure, and up-to-date. Our plans include daily backups, security monitoring, software updates, and performance checks, giving you complete peace of mind.
Yes, SEO is more critical than ever, but it has evolved. The goal is no longer just to rank #1; it’s to become the authoritative, trusted source that Google’s AI wants to cite in its generative answers. Our 2025 SEO approach focuses on building your brand’s authority through technical excellence, high-quality expert content, and a strong digital footprint—the exact signals AI-driven search engines are built to reward.
SEO is a long-term investment in your brand’s visibility. While some improvements can be seen within the first 3 months (especially with technical fixes), you should expect to see significant, meaningful results in traffic and lead generation within 6 to 12 months. Be wary of anyone who promises instant results; sustainable growth takes time.
No reputable agency can or should guarantee a #1 ranking. Google’s algorithm is complex and constantly changing. However, we can guarantee that we will apply a proven, data-driven methodology using the latest ethical strategies to significantly improve your visibility, attract highly qualified traffic, and increase your leads from organic search.
Our SEO services are delivered via a monthly retainer. The investment level depends on the competitiveness of your industry, your starting point, and the aggressiveness of your growth goals. Following a comprehensive SEO audit and discovery session, we will propose a tailored monthly plan that aligns with your budget and objectives.
An AI Agent is a sophisticated, AI-powered program designed to perform specific tasks and interact conversationally. Think of it as your most efficient employee—one that works 24/7 to engage website visitors, answer questions, qualify leads, and even book appointments, all with a natural, human-like touch.
Our philosophy is that AI should augment, not replace, your human team. The agent handles the repetitive, time-consuming tasks (like answering “Are you open on Saturdays?”) so your skilled employees can focus on high-value activities like closing complex sales, building client relationships, and strategic thinking. It makes your team more productive and effective.
For a Real Estate Agent: Qualify potential buyers 24/7 on your website and book property viewings directly in your calendar.
For an E-commerce Store: Answer questions about order status, return policies, and product details, and even help with checkout issues.
For a Consultant or Law Firm: Pre-screen potential clients by asking key questions and schedule a paid consultation with the right professional on your team.
The investment for a custom AI Agent includes a one-time setup fee (for discovery, design, and building) and a monthly retainer for hosting, maintenance, and ongoing optimization. The cost varies based on the agent’s complexity and the number of systems it needs to integrate with. We provide a detailed quote after a discovery call to map out your specific needs.